COVID-19 Resources

 
The Houston-Harris County Emergency Rental Assistance Program will provide relief for past-due rent, some past-due utilities, as well as some future rent payments. Landlords can enroll beginning on Monday, February 15, 2021, and the program will accept renters’ applications by the end of February. A single website, www.HoustonHarrisHelp.org, will serve both renters and landlords. Required documentation, eligibility requirements, and FAQs are already available online, and support by phone will be available when applications open.  The fund will be run by BakerRipley and Catholic Charities of the Archdiocese of Galveston-Houston.  Any Houston or Harris County renter can submit an application, provided the funds are paid directly to the landlord.

At Lone Star Legal Aid  renters can apply for legal assistance to help fight evictions now that the evictions clause in the CARES package has expired. Lone Star Legal Aid has created an online application process if you need help with your eviction. They also offer information about renters and workers’ rights.

MAM is currently offering services remotely. Call 713.574.7533 or visit MAM’s website for their Remote Services Contact Information. Services include:

• Emergency Financial Assistance
• Employment Services
• English as a Second Language
• Citizenship Classes
• Financial Education
• Immigration Legal Services
• Mental Health Counseling
• COVID-19 Lost Loved one Bereavement Fund
• Free Tax Preparation through April 15, 2021

MAM’s COVID-19 Response Plan helps families build a strategic plan to get through this crisis, provide the financial assistance to meet shortfalls and offer support to accomplish their goals now and in the future. Information and Referrals provide guidance on the actions families should take to address the crisis. MAM staff provides resources to address immediate needs. Those who qualify will be referred to different agencies. Families that meet MAM’s qualification criteria could receive Financial Assistance to maintain basic needs. Qualified families are those living within MAM’s 17 zip code service area and who have lost income due to the COVID-19 outbreak.

Stability Coaching is the pivotal, multifaceted program that helps those who have permanently lost their employment take action to build stability for the future. Employment Coaches help build new résumés and access skills to regain meaningful employment. Financial coaches teach families how to build and manage a household budget, build credit and other skills to lead them to financial self-sufficiency.

Mental health counselors are available to help families deal with stress and anxiety, which increase during times of uncertainty. Once immediate needs are addressed, the hope is to get families on the path from barely surviving to financial stability to thriving.

 
West Houston Assistance Ministries offers financial assistance interviews take place Monday through Thursday over the phone at 713.780.2727 extension 200 for zip codes 77042, 77057, 77063, 77077 and 77082. Food assistance for any zip code is done in a drive-thru model Monday-Friday, from 10:30 am until supplies last. You may receive food assistance once every 2 weeks, if needed. Employment Services are available to all zip codes. Click HERE for documentation and more details.

 
Families in need of rental assistance are asked to call 713.957.5863 on weekdays from 7:30 am to 11:30 am and leave a message.

 
Chapelwood’s Year-Round Mana Program assists families that are referred through SBISD. Contact your child’s school’s counselor or social worker for a referral.

Offering temporary relief options for those unable to pay mortgage or rent,
the Texas Department of Housing and Community Affairs receives “emergency solutions grants” which can help people who are homeless or at-risk of being homeless. The TDHCA redistributes those grants to city and/or county agencies. There are eligibility requirements, and the process for a renter to get an emergency solutions grant can take 1-2 months. The providers listed on the Help for Texans section of their website may get funding through TDHCA or other resources. Contact them and apply for help.

The 211 Texas/United Way HELPLINE connects callers with critical health and human service programs such as:

• Basic needs like food, shelter, clothing, rent and utility assistance
• Physical and mental health service, including support groups, counseling and rehabilitation
• Financial assistance for job training
• Programs for seniors such as home-delivered meals, respite care, and home health care

Open Saturdays from 8:30 am to 12 Noon.

 
Catholic Charities offers services in a modified manner during the COVID-19 pandemic. The drive-through food distribution at the Guadalupe Center is by appointment only. You must complete an appointment request to schedule a time to receive food.

 
Open Tuesday through Friday from 10:00 am to 2:00 pm. Call 713.467.4363

Families with children in SBISD who need assistance are advised to contact their child’s school’s Communities In School program. SBISD Child Nutrition Services will continue Grab and Go Meals through the summer. Learn more here.

Open Monday through Thursday, 9:00 am to 2:00 pm by appointment only.  Call 713.554.8820 to make an appointment.

New customers may qualify to receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Click HERE for additional information.

Bank of America customers who need help making credit card and/or mortgage payments can submit an online request for a payment deferral.

Capital One customers’ options include minimum payment assistance, deferred payments on loans, and waived fees. Most banks and credit card companies are handling things on a case-by-case basis. Call to see what kind of assistance you may qualify for.

Check with your Credit Card/loan financial entity for more information.

If your employment has been affected by the COVID-19 pandemic, apply for benefits either online at Unemployment Benefit Services (UBS) or by calling the Texas Workforce Commission’s Tele-Center Center at 800.939.6631 from 8 am to 6 pm Central Time, Monday through Friday. You are encouraged to use the online claim portal to handle your claim needs quickly, and to sign up for Electronic Correspondence so you can receive your TWC communications online as soon as possible. Extended Benefits (EB) and Disaster Unemployment Assistance (DUA) are not available at this time.

The U.S. Department of Labor and other government agencies have resources to help workers and employers respond to impacts of the COVID-19 pandemic. You may access that information through their website.

Find helpful information and resources on how to remain financially healthy during this time of uncertainty.

Watch Dave Ramsey’s A Message of Hope for insightful information on how to face the financial crisis due to COVID-19

The Harris County Tax Office is providing a three-month extension of all 12-month delinquent property tax payment plans as a result of the COVID-19 pandemic. Property owners who are currently on 12-month property tax payment plans will not have to make payments for three months. Late fees will still be assessed.

Spring Branch Community Health Center  has 6 community health centers in the Spring Branch, West Houston, Katy, and Cy-Fair area as well as appointments via telemedicine. They offer affordable services that range from family medicine, women’s healthcare, pediatrics, dental care, back-to-school vaccinations, flu shots, and physicals. They accept Medicaid, CHIP, Medicare, and all private insurance. Call to make an appointment at 713.462.6565

WIC – Spring Branch Community Development Center is still operational. Call 713.500.2800 extension #3.

To be sure you or your family do not have to wait in a busy, crowded emergency center unless you really need to, call Ask My Nurse at 713-634-1110. Experienced nurses are available to help you and answer your questions 24/7.

• Helpful information and resources for seniors
• Senior Rides and More offers opportunities to assist the senior population in southwest and northwest areas of Houston.  Volunteers offer non-emergency transportation assistance and use their own cars to drive seniors, one-on-one, to their doctor appointments, the pharmacy and grocery trips.

  Senior Rides and More is currently offering seniors the ability to get transportation to their COVID-19 vaccine appointment through Yellow Cab or LYFT.  Individuals must have a confirmed appointment at a clinic or pharmacy.  This service excludes drive-thru situations where the driver would have to wait in line for hours.  

  Service Area for Southwest Houston

  77005, 77024, 77025 77027, 77031, 77035, 77036, 77042, 77043, 77046, 77055, 77056, 77057, 77063, 77071, 77072, 77074, 77077, 77079, 77080, 77081, 77082, 77083, 77085, 77096, 77098, 77099, 77401, 77477, 77478, 77479, 77459, 77489, 77498

  Service Area for the Northwest

  77014, 77066, 77067, 77068, 77069, 77070, 77086, 77090, 77379, 77388, 77389

  Please contact Senior Rides and More for information on how to receive assistance. 713.772.8181

• Grocery store/shopping options for seniors
• National Council on Aging – COVID-19 Resources for Older Adults & Caregivers
• National Institute on Aging – U.S. Department of Health & Human Services
• Centers for Disease Control and Prevention – COVID-19 Guidance for Older Adults
• American Society on Aging – COVID-19 Resources
• Administration for Community Living – Coronavirus Disease 2019
• The National Resource Center on Nutrition & Aging – Resources and Tools to Support COVID-19 Emergency Preparedness and Response
• AARP – Caregiving Resources & Solutions for Houston, Texas 
• Well Connected – is a community for seniors that engages and connects people from the comfort of their own homes, online, and over the phone. Participants find companionship, information, and intellectual stimulation through a wide array of programs. Well Connected meets 365 days a year. Free of charge.

Provided by the Texas Health & Human Services. If you or someone you know is feeling overwhelmed by the COVID-19 pandemic, help is available. Call the toll-free COVID-19 Mental Health Support Line at 833.986.1919.

A Crisis Counseling Program that offers free counseling, community outreach, local referrals and resources, linkage and psycho-education to individuals, families and communities impacted by the COVID-19 pandemic.

Catholic Charities is accepting new clients with a wide range of mental health concerns, including but not limited to depression, anxiety, trauma, or grief. Clients will be assessed by the intake staff. Fees are based on a sliding scale. Call the intake line at 713.791.2496.

Provides free, confidential support 24/7. Text CRISIS to 741741 to be connected to a crisis counselor.

Contact them at 1-800-950-NAMI (6264), Monday through Friday from 10:00 a.m. – 6:00 p.m. ET, email, or text NAMI to 741741. NAMI specializes in working with anyone with a mental health issue, including anxiety.

Matches individuals with a licensed mental health care provider who will talk over the phone or email. Fees range from $40 to $70 per week (billed monthly).

Shield Bearer Counseling Centers offer counseling sessions through tele-therapy. Call their main number: 281.894.7222. Leave a message and your call will be returned.

Call 800.985.5990 or text TALKWITHUS to 66745 for free.

Shares important ways to lessen anxiety secondary to COVID-19. Read more.

• Being Happily Married in a Pandemic
• Quarantine Blues: How Can Your Family Cope While You’re All Cooped Up
• Coping with Stress During Infectious Disease Outbreaks
• Taking Care of Your Behavioral Health
• Helping Children Cope